Warrenty

We are proud to offer 6 month manufacturing warrenty on all of our lunchboxes. If you expereince any faults or manufacturing issues with your lunchbox, please reach out to us using the "contact us" feature, or email us on hello@mummadeyum.com with the details. Please include your order number, date of purchase & attach photos of the issue.

How do I remove the silicone seal from the lunchbox?

Place the open lunchbox lid facing away from you, place the top lid against your body, place your fingers underneath the silicone seal clip and pull upwards towards your body. The silicone seal should remove easiest using this method.

What types of lunchboxes do you offer?

We offer a wide range of personalised designer kids' lunchboxes, including personalised bentos, silicone lunchboxes and other lunchbox accessories like insulated food jars & lunch bags.

How can I personalise my lunchbox?

You can personalise your lunchbox by adding your (or child’s) name, initials, or class name. Simply choose the personalisation option when ordering your new lunchbox on the product page.

What materials are your lunchboxes made of?

Our lunchboxes are made from high-quality, BPA-free materials to ensure safety and durability.

We offer different styles of lunchboxes, so please check the product description for specific materials for each product.

Are your lunchboxes safe for food storage?

Yes, our lunchboxes are designed to be food-safe and are free from harmful chemicals.

How do I clean the lunchbox? Are they dishwasher safe?

All of our lunchboxes are easy to clean with dish soap and water. Most of our lunchboxes are suitable for the dishwasher. For our personalised bento’s, we recommend top rack only. Our silicone lunchboxes are also suitable for the dishwasher. Check the product description for specific cleaning instructions.

Do you offer lunchbox accessories?

Yes, we offer a wide variety of accessories like sandwich cutters, food picks, water bottles, ice packs, and utensil sets to complement your child's lunchbox.

Are your lunchboxes eco-friendly?

We are committed to sustainability and offer eco-friendly lunchbox options.

Reusable lunchboxes are very eco- friendly. They are designed to reduce plastic packaging by reducing the need to consume single packaged food or snacks. Many schools and daycare centres are moving towards a “nude foods” policy and encouraging families to provide food without single serve packaging; our bento lunchboxes are perfect for this!

What age group are your lunchboxes suitable for?

Our lunchboxes are designed for children of all ages, from preschoolers to teenagers. Plus, we also cater to grown ups! Many of our styles are popular with mums and dads too. And our accessories are perfect for all ages.

Are your lunchboxes leak-proof?

Most of our lunchboxes are leak-proof. Our personalised lunchbox range offers several leak-proof compartments suitable for thick liquids like yogurt. Our silicone lunchboxes also have an external leakproof feature. Check the product description to find out the leakproof features of our lunchboxes.

Do you offer replacement parts for lunchboxes?

Yes, we offer replacement parts for select lunchbox models. Please check out our Spares Collection.

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